Our patient’s at West House Orthodontics consistently rate us as either ‘excellent’ or ‘very good’ on feedback questionnaires.

The NHS ‘Friends & Family’ Test is a simple rating as to whether patients would recommend a friend or family to use our practice. 100% of responses to date have been ‘extremely’ or ‘very’ likely to recommend us!

Thank you letters from our patients

“To Mr O’Malley, Becky and all the nurses at West House,

I can’t thank you all enough for what you have done for me. I have grown so much in confidence and I’m forever thankful.”


“I just wanted to say thank you for everything you have done for me. The amount of progress I have made thanks to you is incredible. Thank you.”


“Just to say thanks so much to all your staff for a professional and friendly service, both our children now have beautiful teeth thanks to your team.”

J, E & N

“This comes with appreciation for everything that you’ve done. Thank you for being so nice!”


“I would encourage anyone put off by price as I had originally been, to think about the wider care and professional attention, the dedication and devotion by the whole team, the time, the personal care, the advice.

I explained during my initial consultation with Mr O’Malley that I felt I was making an investment in my mouth. This has certainly been the case. But it is more than this. The results are amazing and I feel so much more confident. This has been an investment in my life!”


Reviews from our patients

“I really can’t thank you enough for all your help. She now has beautiful teeth with thanks to you.
Really happy with the treatment and service you have provided.”


“Thank you straightening my teeth after such a short and pain free treatment. I never imagined it was possible but now I am smiling with confidence. Thanks again.”

Claire from Bebington

“I was so pleased with the service at West House Orthodontic Practice, I wish I had had my treatment years ago”

Theresa in Heswall
View our page on Facebook to see our ratings
See our reviews on Google

Get your perfect smile with

0% finance

over 18 months. We also have low interest finance available over two or three years.

Finance offered subject to status. Authorised and regulated by the Financial Conduct Authority.

Book an appointment today!

Call us now on 0151 609 0900 or fill in the form below to request a callback.

    We welcome all patient feedback regarding their experience, whether it be complimentary or complaint based. This can be either in written or verbal formats. Please feel free to contact us if you would like a copy of our complaints procedure leaflet.